PrivacyPolicy

This policy explains what personal information xsvStudio, LLC ("xsvStudio," "we," or "us") collects through xsvstudio.com, how we use it, and the choices you have. xsvStudio is based in Delaware.

Note: Please keep messages high level. Do not send sensitive personal or financial information through the contact form.

Information we collect

We collect only what we need to respond to you and run the site.

• Information you give us. When you use the contact form or email us, we collect your name, email address, company name if you provide it, and the message you write. The studio notification also includes the page you were on, the pages you viewed during that visit and how long you spent, how you arrived (referring site and campaign tags if present), your device type, browser, and screen size, an approximate location from our hosting provider (city, region, country), and the organization that registered your internet connection's network (often your company or internet provider, from the public registry of IP addresses). We give your message a reference number and attach it to the Google Analytics and Microsoft Clarity record of that visit, so we can see how you used the site. We use that to understand your request and follow up, not to build an advertising profile.
• Signups. If you join a waitlist or request early access to one of our tools, we collect your email address and any details you choose to share. The same arrival context as the contact form is included on the studio notification.
• Usage data. We use Vercel Web Analytics, Vercel Speed Insights, Google Analytics, Microsoft Clarity, and the LinkedIn Insight Tag to understand how people find and use the site. Together they record the pages you visit, how you arrived (a referring site, a search, or campaign tags), how long you stay, how far you scroll, what you click, the files you download, your device, browser, and screen size, how fast pages load for you, and an approximate location (city, region, country) derived from your IP address. Microsoft Clarity also records clicks, scrolling, and mouse movement so we can replay visits and build heatmaps of each page. When a form is sent, we record that it was submitted. None of these services receives the name, email, or message you type into our forms.

How we use information

• To respond to your message and provide the services you ask about.
• To send you a newsletter or updates, if you opt in. You can unsubscribe at any time.
• To operate, secure, and improve the site.
• To meet legal and accounting obligations.

Cookies and analytics

The site uses your browser's local storage to remember your theme preference. For the current visit, it also stores the landing page, referring site, and campaign tags (UTM) in session storage so a later form submission can include how you arrived. That value is first-party, not a cookie, and it clears when you close the tab. Vercel Web Analytics and Speed Insights do not set cookies.

Google Analytics sets first-party cookies (named _ga and _ga_ followed by an ID) so it can recognize a returning browser, and measures visits as described above. We have turned on Google signals, which lets Google associate visits with the Google accounts of people who have allowed ad personalization, so we can see audience reports on age range, gender, interests, and devices. We see those reports only in aggregate, and we have turned off ad personalization for this site's data. Google explains how it uses this information at How Google uses information from sites that use its services. You can opt out with the Google Analytics opt-out browser add-on and manage your Google ad settings at My Ad Center.

Microsoft Clarity sets first-party cookies (_clck and _clsk) that recognize a returning browser and connect the pages of one visit, and Microsoft may set its own third-party cookies (such as MUID). Clarity captures clicks, scrolling, and mouse movement that we view as session replays and heatmaps to improve the site. Text you type into form fields is masked before it leaves your browser. Microsoft processes this data under the Microsoft Privacy Statement.

The LinkedIn Insight Tag lets LinkedIn recognize visitors who are LinkedIn members, so we can see aggregate reports on the companies, industries, and job functions of people who visit, and measure results if we ever run LinkedIn ads. We never see which member visited. LinkedIn sets its own cookies (such as li_sugr, bcookie, and UserMatchHistory) and processes this data under the LinkedIn Privacy Policy. Members can turn this off in their LinkedIn ad settings, and anyone can opt out through LinkedIn's guest controls.

You can block or delete cookies, local storage, and session storage in your browser settings, and the site still works without them.

Email and marketing

We only send marketing email to people who ask for it. Every marketing email includes a working unsubscribe link and our mailing address, and we honor unsubscribe requests promptly. We do not rent or sell our email list.

How we share information

We do not sell your personal information, and we do not use it for targeted advertising. We disclose the information you give us only to service providers who help us run the business (for example, email and hosting providers), and only as needed for them to perform that work, or where the law requires it. Usage data goes to the analytics providers named above, and Google (through Google signals), Microsoft, and LinkedIn may also use it for their own purposes under the privacy statements linked above.

How long we keep it

We keep contact and signup information for as long as needed to respond to you and for our records, and then delete it. As a guide, we remove inactive contact form submissions after about 24 months unless we have an ongoing reason to keep them.

Your choices and rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing. We will not treat you differently for exercising these rights. To make a request, email info@xsvstudio.com or write to us at the address below, and we will respond within the time the law allows.

Children

The site is meant for business audiences and is not directed to children under 13. We do not knowingly collect information from children.

Security

We take reasonable steps to protect the information we hold. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Changes

We may update this policy as our practices change. When we do, we will revise the date at the top of this page.

Contact

Questions about this policy or your information? Email info@xsvstudio.com.